WebPartsPage ManageAlarms

Traffic Alarms

It is possible to display alarms regarding traffic as a web part on the start page. The three types of alarms, and how to set them up is described below.

Alarm	Description
Illicit calls	Presents calls that have been made to traffic types that are defined as prohibited.
Unusually large volumes	Displays if there have been more calls than the set threshold values.
Calls after closing hours	Presents if there have been calls outside of the defined open hours.

Note: The alarm settings can be run towards different time periods, e.g. day, week, month. Choose some of the settings based upon the period preferably used.

How to - Add the Traffic Alarm Web Part to the Start Page

1. Go to the manage web parts page for more information on how to add the traffic alarm web part to the start page

How to - Set Up the Illicit Calls Alarm

1. Click on the Illicit calls alarm
2. Define what traffic types that are prohibited:
   1. Select a traffic category in the drop-down menu
   2. Select traffic types:

      • Select traffic types in the left column and click the arrow button to move the selected traffic types to the right column
      • By using the double arrow button , you can move all traffic types from the left column to the right column

   3. Click the save button
3. If there are objects that are allowed to use the prohibited traffic types, they can be excluded:
   1. Click expand to open the Select objects to exclude section
   2. Check the corresponding boxes for the objects you want to exclude
   3. Click the add button

      • If there are many objects in the table, the number of pages is shown as numerals above the table (e.g.: 1 2 3 4...), click a numeral to go to the corresponding page
      • Added objects are added to the Excluded objects table

How to - Set Up the Unusually Large Volumes Alarm

1. Click on the Unusually large volumes alarm
2. Click expand to open the Settings section
3. Define the threshold values. For each parameter:
   1. Click edit
   2. Enter the threshold value
   3. Click save
4. If there are objects that should be excluded when calculating the values, add them to the Excluded objects table:
   1. Click expand to open the Select objects to exclude section
   2. Check the corresponding boxes for the objects you want to exclude
   3. Click the add button

      • If there are many objects in the table, the number of pages is shown as numerals above the table (e.g.: 1 2 3 4...), click a numeral to go to the corresponding page
      • Added objects are added to the Excluded objects table

How to - Set Up the Calls After Closing Hours Alarm

1. Click on the Calls after closing hours alarm
2. Define the office hours:
3. Click expand to open the Settings section
   1. Click edit for Office hours from
   2. Enter the time the office hours start
   3. Click save
   4. Click edit for Office hours to
   5. Enter the time the office hours end
   6. Click save
4. If there are objects that are active outside of office hours, they can be excluded:
   1. Click expand to open the Select objects to exclude section
   2. Check the corresponding boxes for the objects you want to exclude
   3. Click the add button

      • If there are many objects in the table, the number of pages is shown as numerals above the table (e.g.: 1 2 3 4...), click a numeral to go to the corresponding page
      • Added objects are added to the Excluded objects table