CDN

From Pro 9 Wiki
Revision as of 09:42, 16 March 2023 by FuzzyBot (talk | contribs) (Updating to match new version of source page)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

CDN

A Control DN (CDN) is a special Directory Number, not associated with any physical telephone or equipment that specifies a destination ACD DN to which incoming calls are directed.

Multiple CDNs can place calls into the same ACD queue. The parameters of the CDN, not those of the ACD queue, determine call treatment.

Retrieved from "http://wiki.proopti.com/Pro9/index.php?title=CDN/en&oldid=7045"