View source for ReportParams 1114

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== Report - Top Calls == <!--T:1-->

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The ''Top Calls'' report is used for finding the most expensive and/or longest calls for a specific date interval. The report returns a detailed list of each call matching the filters entered. Filters such as node, traffic category and date may be used.

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'''Note:''' The report does not show the full dialed number, the last three digits are masked. Maximum number of returned rows/calls is limited to 1000.

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=== Selection ===

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# Select a '''saved setting''', optionally
# Select what to '''sort by''': ''data amount'', ''duration'' or ''cost''
# Select [[{{Link}}Node|nodes]]: 
#:* Select nodes in the left column and click the arrow button [[Image:Icon Move Selected.png]] to move the selected nodes to the right column
#:* By using the double arrow button [[Image:Icon Move All.png]], you can move all nodes from the left column to the right column
# Select [[{{Link}}Traffic Category|traffic categories]]: 
#:* Select traffic categories in the left column and click the arrow button [[Image:Icon Move Selected.png]] to move the selected categories to the right column
#:* By using the double arrow button [[Image:Icon Move All.png]], you can move all traffic categories from the left column to the right column
# Select a '''number of entries''' to be shown in the report 
# Select a period:
## Select a [[{{Link}}Relative Date|relative date]]
##: - or -
## Select an interval:
### Select a '''start date'''
### Select an '''end date'''
##:* If you prefer to select dates in a calendar view instead of typing, click on the calendar button next to the date field.
# Define the '''report format'''
# Check the '''show report content panel''' box to show the report content panel in the result
# Check the  '''show when ready''' box to show the report in the open view when ready
#:* If you leave the view or click show once again the report will be available in the activity panel
#:* Read more about [[{{Link}}ActivityPanel|how to handle the activity panel]]
# Click '''show''' 

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{{:ReportContent}} 

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=== Result ===

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The following information is displayed in the report:

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{|
|-
| width="125px" | '''Heading'''
| width="350px" | '''Content'''
|-
| Date
| Shows the date for the call
|-
| Time
| Shows the start time for the call
|-
| Extension
| Shows the calling objects display name
| '''Note:''' For incoming calls this field is empty because there is no display name available in Pro 9 for the caller in this scenario
|-
| Node
| Shows the [[{{Link}}Node|node]] of the calling object
| '''Note:''' If the call is an incoming call then the node for the extension answering the call is shown here
|-
| Info
| Shows the information saved for the calling object if available
|-
| Traffic Type
| Shows the [[{{Link}}Traffic Type|traffic type]] for the call
|-
| Dialed
| Shows the number that has been dialed
| '''Note:''' The three last digits is masked for privacy reasons
|-
| Ringing
| Shows the calling number
|-
| Length
| Shows the call duration in [HH:MM:SS] format
|-
| Data Usage (MB)
| Shows the data usage
|-
| Cost
| Shows the call cost
|}

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{{:ReportParams Default}}

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[[Category:F01{{Langcat|ReportParams 1114}}]]
[[Category:Report{{Langcat|ReportParams 1114}}]]