LoggingAdmin ConsumerGroup - Revision history

Sofial: Marked this version for translation

2023-02-23T13:52:36Z

Marked this version for translation

← Older revision		Revision as of 13:52, 23 February 2023
Line 1:		Line 1:
	<translate>		<translate>
	== Consumption Groups ==		== Consumption Groups == <!--T:1-->

			<!--T:2-->
	[[{{Link}}Consumption Group\|Consumption groups]] are used to analyze traffic costs and to discover abnormal consumption on an individual level. By using consumption groups with defined normal ranges for call traffic, there is no need to do audits for a period as long as costs stay within the ranges provided.		[[{{Link}}Consumption Group\|Consumption groups]] are used to analyze traffic costs and to discover abnormal consumption on an individual level. By using consumption groups with defined normal ranges for call traffic, there is no need to do audits for a period as long as costs stay within the ranges provided.

			<!--T:3-->
	In order to do the analysis for [[{{Link}}Person\|persons]] in Pro 9, they need to be members of consumption groups. These settings are made in the function [[{{Link}}Person\|persons]]. A person can only be member of one consumption group. The person also needs to be associated with one or several [[{{Link}}Object\|objects]].		In order to do the analysis for [[{{Link}}Person\|persons]] in Pro 9, they need to be members of consumption groups. These settings are made in the function [[{{Link}}Person\|persons]]. A person can only be member of one consumption group. The person also needs to be associated with one or several [[{{Link}}Object\|objects]].

			<!--T:4-->
	Consumption groups are defined in Pro 9 according to your needs and preferences. For each consumption group, a range of normal call volumes and costs are defined. This means a highest and lowest value for traffic costs per [[{{Link}}Object Type\|object type]]: fixed telephony (extensions), mobile telephony (mobile subscriptions), Centrex, and so on.		Consumption groups are defined in Pro 9 according to your needs and preferences. For each consumption group, a range of normal call volumes and costs are defined. This means a highest and lowest value for traffic costs per [[{{Link}}Object Type\|object type]]: fixed telephony (extensions), mobile telephony (mobile subscriptions), Centrex, and so on.

			<!--T:5-->
	A default consumption group is created on installation. This group cannot be removed, but ranges may be changed. All new persons added to Pro 9 will be members of the default group unless otherwise defined.		A default consumption group is created on installation. This group cannot be removed, but ranges may be changed. All new persons added to Pro 9 will be members of the default group unless otherwise defined.

			<!--T:6-->
	Reports based on consumption groups are available both in the function Traffic Reports (the [[{{Link}}ReportParams 1251\|Follow up on consumption group]] report) and in the [[{{Link}}Biller Verification\|Verification Tool]]. These reports show deviations from the defined ranges, such as if call costs are higher or lower during the selected period than the ranges defined in the consumption groups.		Reports based on consumption groups are available both in the function Traffic Reports (the [[{{Link}}ReportParams 1251\|Follow up on consumption group]] report) and in the [[{{Link}}Biller Verification\|Verification Tool]]. These reports show deviations from the defined ranges, such as if call costs are higher or lower during the selected period than the ranges defined in the consumption groups.


	=== How to - View Consumption Groups ===		=== How to - View Consumption Groups === <!--T:7-->

			<!--T:8-->
	# Click on the [[{{Link}}LoggingAdmin Default\|role Traffic Monitoring]] in the navigation tree		# Click on the [[{{Link}}LoggingAdmin Default\|role Traffic Monitoring]] in the navigation tree
	# Click on '''Consumption groups > Manage consumption groups'''		# Click on '''Consumption groups > Manage consumption groups'''
Line 20:		Line 26:


	=== How to - Create Consumption Group ===		=== How to - Create Consumption Group === <!--T:9-->

			<!--T:10-->
	# Click '''add''' [[Image:Icon Add.png]]		# Click '''add''' [[Image:Icon Add.png]]
	# Enter a '''name''' for the group		# Enter a '''name''' for the group
Line 30:		Line 37:


	=== How to - Edit Consumption Groups ===		=== How to - Edit Consumption Groups === <!--T:11-->

			<!--T:12-->
	# Click '''edit''' [[Image:Icon Edit.png]] next to the group		# Click '''edit''' [[Image:Icon Edit.png]] next to the group
	# If you want to add an [[{{Link}}Object Type\|object type]]:		# If you want to add an [[{{Link}}Object Type\|object type]]:
Line 51:		Line 59:


	=== How to - Remove Consumption Groups ===		=== How to - Remove Consumption Groups === <!--T:13-->

			<!--T:14-->
	Only groups that have no persons associated with them can be removed. To remove a person from a consumption group, use the function [[{{Link}}Organisation_EditPerson\|Persons]].		Only groups that have no persons associated with them can be removed. To remove a person from a consumption group, use the function [[{{Link}}Organisation_EditPerson\|Persons]].


			<!--T:15-->
	# Check the box for each ''consumption group'' you want to delete		# Check the box for each ''consumption group'' you want to delete
	# Click the icon [[Image:Icon Links.png]] to open the action menu in the toolbar above the table, and select delete		# Click the icon [[Image:Icon Links.png]] to open the action menu in the toolbar above the table, and select delete

Sofial: Created page with " == Consumption Groups == Consumption groups are used to analyze traffic costs and to discover abnormal consumption on an individual level. By using consumption groups with defined normal ranges for call traffic, there is no need to do audits for a period as long as costs stay within the ranges provided. In order to do the analysis for persons in Pro 9, they need to be members of consumption groups. These s..."

2023-01-19T12:23:04Z

Created page with "<translate> == Consumption Groups == [[{{Link}}Consumption Group|Consumption groups]] are used to analyze traffic costs and to discover abnormal consumption on an individual level. By using consumption groups with defined normal ranges for call traffic, there is no need to do audits for a period as long as costs stay within the ranges provided. In order to do the analysis for [[{{Link}}Person|persons]] in Pro 9, they need to be members of consumption groups. These s..."

New page

<translate>
== Consumption Groups ==

[[{{Link}}Consumption Group|Consumption groups]] are used to analyze traffic costs and to discover abnormal consumption on an individual level. By using consumption groups with defined normal ranges for call traffic, there is no need to do audits for a period as long as costs stay within the ranges provided.

In order to do the analysis for [[{{Link}}Person|persons]] in Pro 9, they need to be members of consumption groups. These settings are made in the function [[{{Link}}Person|persons]]. A person can only be member of one consumption group. The person also needs to be associated with one or several [[{{Link}}Object|objects]].

Consumption groups are defined in Pro 9 according to your needs and preferences. For each consumption group, a range of normal call volumes and costs are defined. This means a highest and lowest value for traffic costs per [[{{Link}}Object Type|object type]]: fixed telephony (extensions), mobile telephony (mobile subscriptions), Centrex, and so on.

A default consumption group is created on installation. This group cannot be removed, but ranges may be changed. All new persons added to Pro 9 will be members of the default group unless otherwise defined.

Reports based on consumption groups are available both in the function Traffic Reports (the [[{{Link}}ReportParams 1251|Follow up on consumption group]] report) and in the [[{{Link}}Biller Verification|Verification Tool]]. These reports show deviations from the defined ranges, such as if call costs are higher or lower during the selected period than the ranges defined in the consumption groups.

=== How to - View Consumption Groups ===

# Click on the [[{{Link}}LoggingAdmin Default|role Traffic Monitoring]] in the navigation tree
# Click on '''Consumption groups > Manage consumption groups'''
#:* A table showing the [[{{Link}}Consumption Group|consumption groups]] is displayed

=== How to - Create Consumption Group ===

# Click '''add''' [[Image:Icon Add.png]]
# Enter a '''name''' for the group
# Add a description (e.g. "contact center users", "sales", "management").
# To mark the group as the default group, check '''default'''. There can be only one default group at any given time.
# Click '''save'''
# Continue with adding object types to the consumption group according to the description on ''How to - Edit consumption groups'' below

=== How to - Edit Consumption Groups ===

# Click '''edit''' [[Image:Icon Edit.png]] next to the group
# If you want to add an [[{{Link}}Object Type|object type]]:
## Click '''add''' [[Image:Icon Add.png]] next to the object type
## Select an object type in the menu
## Add a '''description'''
## Enter a value for the '''lowest consumption''' to be considered normal
## Enter value for the '''highest consumption''' to be considered normal.
## Select a [[{{Link}}Currency|currency]] in the menu. (If you have several currencies, you need to add one object type for each currency.)
## Click '''save''' [[Image:Icon Save.png]] on that row
# If you want to edit the values for an object type:
## Click '''edit''' [[Image:Icon Edit.png]] on that row
## Edit the information in the appropriate fields
## Click '''save''' [[Image:Icon Save.png]] on that row
# If you want to delete an object type:
## Check the box for each object type you want to delete
## Click the icon [[Image:Icon Links.png]] to open the action menu in the toolbar above the table, and select delete
# Click '''save'''

=== How to - Remove Consumption Groups ===

Only groups that have no persons associated with them can be removed. To remove a person from a consumption group, use the function [[{{Link}}Organisation_EditPerson|Persons]].

# Check the box for each ''consumption group'' you want to delete
# Click the icon [[Image:Icon Links.png]] to open the action menu in the toolbar above the table, and select delete

</translate>

[[Category:F01{{Langcat|LoggingAdmin ConsumerGroup}}]]