QualityAdmin Default - Revision history

Toptiuser at 18:58, 13 January 2023

2023-01-13T18:58:30Z

← Older revision		Revision as of 18:58, 13 January 2023
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	The ''Response Quality'' role is an administrator's role regarding response quality reporting. It gives you access to all quality reports based upon any particular [[{{Link}}Object\|object]] (extension, SIP user, Skype users and so on) or group of objects. The reports are accessed by clicking '''Reports''' at the top of the sidebar. This role also includes the functionality for managing and creating answer groups.		The ''Response Quality'' role is an administrator's role regarding response quality reporting. It gives you access to all quality reports based upon any particular [[{{Link}}Object\|object]] (extension, SIP user, Skype users and so on) or group of objects. The reports are accessed by clicking '''Reports''' at the top of the sidebar. This role also includes the functionality for managing and creating answer groups.


	'''Note:''' There is a system setting available that enables all organization groups on a specified level updated from an [[{{Link}}AD HR Integration\|AD/HR integration]] to be automatically created as answer groups.		'''Note:''' There is a system setting available that enables all organization groups on a specified level updated from an [[{{Link}}AD HR Integration\|AD/HR integration]] to be automatically created as answer groups.


	=== Functionality in the Response Quality Role ===		=== Functionality in the Response Quality Role ===
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	:* [[{{Link}}QualityAdmin MeasureGroups\|Manage answer groups]]		:* [[{{Link}}QualityAdmin MeasureGroups\|Manage answer groups]]



	[[Category:F01\|QualityAdmin Default]]		[[Category:F01\|QualityAdmin Default]]
	[[Category:Role\|QualityAdmin Default]]		[[Category:Role\|QualityAdmin Default]]

Sofial at 08:53, 13 December 2022

2022-12-13T08:53:09Z

← Older revision		Revision as of 08:53, 13 December 2022
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	[[Category:F01~~{{Langcat~~\|QualityAdmin Default}}]]		[[Category:F01\|QualityAdmin Default]]
	[[Category:Role~~{{Langcat~~\|QualityAdmin Default}}]]		[[Category:Role\|QualityAdmin Default]]

Sofial: Created page with "== The Response Quality Role == Image:Icon Response Quality Role.png The ''Response Quality'' role is an administrator's role regarding response quality reporting. It gives you access to all quality reports based upon any particular object (extension, SIP user, Skype users and so on) or group of objects. The reports are accessed by clicking '''Reports''' at the top of the sidebar. This role also includes the functionality for managing and creati..."

2022-12-13T07:21:13Z

Created page with "== The Response Quality Role == Image:Icon Response Quality Role.png The ''Response Quality'' role is an administrator's role regarding response quality reporting. It gives you access to all quality reports based upon any particular [[{{Link}}Object|object]] (extension, SIP user, Skype users and so on) or group of objects. The reports are accessed by clicking '''Reports''' at the top of the sidebar. This role also includes the functionality for managing and creati..."

New page

== The Response Quality Role ==

[[Image:Icon Response Quality Role.png]]

The ''Response Quality'' role is an administrator's role regarding response quality reporting. It gives you access to all quality reports based upon any particular [[{{Link}}Object|object]] (extension, SIP user, Skype users and so on) or group of objects. The reports are accessed by clicking '''Reports''' at the top of the sidebar. This role also includes the functionality for managing and creating answer groups.

'''Note:''' There is a system setting available that enables all organization groups on a specified level updated from an [[{{Link}}AD HR Integration|AD/HR integration]] to be automatically created as answer groups.

=== Functionality in the Response Quality Role ===

==== Answer Groups ====

:* [[{{Link}}QualityAdmin MeasureGroups|Manage answer groups]]

[[Category:F01{{Langcat|QualityAdmin Default}}]]
[[Category:Role{{Langcat|QualityAdmin Default}}]]