ReportParams 1026 - Revision history

Toptiuser: Marked this version for translation

2025-01-17T13:33:52Z

Marked this version for translation

← Older revision		Revision as of 13:33, 17 January 2025
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	{{:GetStarted}}		{{:GetStarted}}

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	{{:ExecutionSummary}}		{{:ExecutionSummary}}

Toptiuser at 13:33, 17 January 2025

2025-01-17T13:33:26Z

← Older revision		Revision as of 13:33, 17 January 2025
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	The [[{{Link}}Aastra Traffic Measurement\|measurement type]] in the PBX used for this report is PBXGRP.		The [[{{Link}}Aastra Traffic Measurement\|measurement type]] in the PBX used for this report is PBXGRP.


			{{:GetStarted}}


	=== Selection === <!--T:6-->		=== Selection === <!--T:6-->

	<!--T:7-->		<!--T:7-->
	~~# Select a '''saved setting''', optionally~~
	# Select a '''grouping''', i.e. to group by ''half hour'', ''hour'' or ''day''		# Select a '''grouping''', i.e. to group by ''half hour'', ''hour'' or ''day''
	# Select a [[{{Link}}Node\|node]]		# Select a [[{{Link}}Node\|node]]
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	## Select an '''end time'''		## Select an '''end time'''
	# Check the '''exclude weekends''' box if you want to [[{{Link}}Exclude Weekends\|exclude weekends]]		# Check the '''exclude weekends''' box if you want to [[{{Link}}Exclude Weekends\|exclude weekends]]
	# ~~Define the~~ '''report ~~format~~'''		# Click '''run report'''
	~~# Check the '''show when ready''' box to show the report in the open view when ready~~
	~~#:* If you leave the view or click show once again the report will be available in the activity panel~~
	~~#:* Read more about [[~~{{~~Link~~}}~~ActivityPanel\|how to handle the activity panel]]~~		{{:ExecutionSummary}}
	~~# Click '''show'''~~

	=== Result === <!--T:8-->		=== Result === <!--T:8-->

Sofial at 07:29, 12 June 2023

2023-06-12T07:29:38Z

← Older revision		Revision as of 07:29, 12 June 2023
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	## Select a '''start date'''		## Select a '''start date'''
	## Select an '''end date'''		## Select an '''end date'''
	##:* ~~If you prefer to select~~ dates in a calendar view ~~instead of typing, click on the calendar button next to the date field~~.		##:* Select dates in the calendar view.
	# Select a time interval that will apply to all days in the selected period:		# Select a time interval that will apply to all days in the selected period:
	## Select a '''start time'''		## Select a '''start time'''

Sofial at 09:41, 24 March 2023

2023-03-24T09:41:37Z

← Older revision		Revision as of 09:41, 24 March 2023
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	<!--T:7-->		<!--T:7-->
	# Select a '''saved setting''', optionally		# Select a '''saved setting''', optionally
	# Select a '''grouping''', i.e. to group by ''hour'' or ''day''		# Select a '''grouping''', i.e. to group by ''half hour'', ''hour'' or ''day''
	# Select a [[{{Link}}Node\|node]]		# Select a [[{{Link}}Node\|node]]
	# Select a [[{{Link}}Group Hunting Number\|group hunting number]]		# Select a [[{{Link}}Group Hunting Number\|group hunting number]]

Sofial: Marked this version for translation

2023-03-20T08:16:58Z

Marked this version for translation

← Older revision		Revision as of 08:16, 20 March 2023
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	<translate>		<translate>
	== Report - Group Hunting Number Report (MD, MX-ONE) ==		== Report - Group Hunting Number Report (MD, MX-ONE) == <!--T:1-->

			<!--T:2-->
	The ''Group Hunting Number Report'' supplies statistics regarding [[{{Link}}Group Hunting Number\|group hunting numbers]].		The ''Group Hunting Number Report'' supplies statistics regarding [[{{Link}}Group Hunting Number\|group hunting numbers]].

			<!--T:3-->
	The report show the number of un-queued, queued, abandoned and congested calls, how long these calls have been on queue and their handling time.		The report show the number of un-queued, queued, abandoned and congested calls, how long these calls have been on queue and their handling time.

			<!--T:4-->
	You can also see the number of logged in group members and their workload.		You can also see the number of logged in group members and their workload.

			<!--T:5-->
	The [[{{Link}}Aastra Traffic Measurement\|measurement type]] in the PBX used for this report is PBXGRP.		The [[{{Link}}Aastra Traffic Measurement\|measurement type]] in the PBX used for this report is PBXGRP.

	=== Selection ===		=== Selection === <!--T:6-->

			<!--T:7-->
	# Select a '''saved setting''', optionally		# Select a '''saved setting''', optionally
	# Select a '''grouping''', i.e. to group by ''hour'' or ''day''		# Select a '''grouping''', i.e. to group by ''hour'' or ''day''
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	# Click '''show'''		# Click '''show'''

	=== Result ===		=== Result === <!--T:8-->

			<!--T:9-->
	{\|		{\|
	\|-		\|-
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	\|}		\|}

			<!--T:10-->
	{\|		{\|
	\|-		\|-
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	\|}		\|}

			<!--T:11-->
	{\|		{\|
	\|-		\|-
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	\|}		\|}

			<!--T:12-->
	{{:ReportParams Default}}		{{:ReportParams Default}}

Toptiuser: Created page with " == Report - Group Hunting Number Report (MD, MX-ONE) == The ''Group Hunting Number Report'' supplies statistics regarding group hunting numbers. The report show the number of un-queued, queued, abandoned and congested calls, how long these calls have been on queue and their handling time. You can also see the number of logged in group members and their workload. The measurement type..."

2023-01-23T13:54:06Z

Created page with "<translate> == Report - Group Hunting Number Report (MD, MX-ONE) == The ''Group Hunting Number Report'' supplies statistics regarding [[{{Link}}Group Hunting Number|group hunting numbers]]. The report show the number of un-queued, queued, abandoned and congested calls, how long these calls have been on queue and their handling time. You can also see the number of logged in group members and their workload. The [[{{Link}}Aastra Traffic Measurement|measurement type]]..."

New page

<translate>
== Report - Group Hunting Number Report (MD, MX-ONE) ==

The ''Group Hunting Number Report'' supplies statistics regarding [[{{Link}}Group Hunting Number|group hunting numbers]].

The report show the number of un-queued, queued, abandoned and congested calls, how long these calls have been on queue and their handling time.

You can also see the number of logged in group members and their workload.

The [[{{Link}}Aastra Traffic Measurement|measurement type]] in the PBX used for this report is PBXGRP.

=== Selection ===

# Select a '''saved setting''', optionally
# Select a '''grouping''', i.e. to group by ''hour'' or ''day''
# Select a [[{{Link}}Node|node]]
# Select a [[{{Link}}Group Hunting Number|group hunting number]]
# Select a period:
## Select a '''start date'''
## Select an '''end date'''
##:* If you prefer to select dates in a calendar view instead of typing, click on the calendar button next to the date field.
# Select a time interval that will apply to all days in the selected period:
## Select a '''start time'''
## Select an '''end time'''
# Check the '''exclude weekends''' box if you want to [[{{Link}}Exclude Weekends|exclude weekends]]
# Define the '''report format'''
# Check the '''show when ready''' box to show the report in the open view when ready
#:* If you leave the view or click show once again the report will be available in the activity panel
#:* Read more about [[{{Link}}ActivityPanel|how to handle the activity panel]]
# Click '''show'''

=== Result ===

{|
|-
| width="150px" | '''Calls'''
| '''Content'''
|-
| ''Unqueued''
|
|-
| Total
| The total amount of calls connected directly to a group member without queuing
|-
| Avg
| The average amount of calls connected directly to a group member without queuing
|-
| ''Queued''
|
|-
| Total
| The total amount of calls that were queued and answered by members of the group hunting number
|-
| Avg
| The average amount of calls that were queued and answered by members of the group hunting number
|-
| ''Abandoned''
|
|-
| Total
| The total amount of calls abandoned in queue
|-
| Avg
| The average amount of calls abandoned in queue
|-
| ''Congested''
|
|-
| Total
| The total amount of calls that encounter congestion (busy tone or message), no free queue position or group member
|-
| Avg
| The average amount of calls that encounter congestion (busy tone or message), no free queue position or group member
|}

{|
|-
| width="150px" | ''Average Queue Time''
|The average time in queue for all queued calls, that includes answered as well as abandoned calls in queue.
|-
|''Average Call Handling Time''
|The average time in a call for all group members. Time in call is measured by the traffic intensity (measured in [[{{Link}}Erlang|erlangs]]) converted to seconds and then divided by the number of answered calls.
|}

{|
|-
| width="150px" | '''Group members'''
|-
| Active
|The number of members busy in a call, measured by the traffic in [[{{Link}}Erlang|erlangs]].
|-
|Free
|The number of present marked members waiting for a call.
|}

{{:ReportParams Default}}

</translate>

[[Category:F01{{Langcat|ReportParams 1026}}]]
[[Category:Report{{Langcat|ReportParams 1026}}]]