ReportParams 1035/en - Revision history

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2025-01-17T20:00:59Z

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← Older revision		Revision as of 20:00, 17 January 2025
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	'''Note:''' The report will show whole intervals and if you select date 1 to date 5, time 10:00PM to 02:00AM the report will present statistic until date 6 and time 02:00AM.		'''Note:''' The report will show whole intervals and if you select date 1 to date 5, time 10:00PM to 02:00AM the report will present statistic until date 6 and time 02:00AM.


			{{:GetStarted}}


	=== Selection ===		=== Selection ===

	~~# Select a '''saved setting''', optionally~~
	# Select a [[{{Link}}Measure Group\|measure group]]		# Select a [[{{Link}}Measure Group\|measure group]]
	# Select a period:		# Select a period:
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	# Select a '''start time'''		# Select a '''start time'''
	# Select an '''end time'''		# Select an '''end time'''
	# ~~Define the~~ '''report ~~format~~'''		# Click '''run report'''
	~~# Check the '''show when ready''' box to show the report in the open view when ready~~
	~~#:* If you leave the view or click show once again the report will be available in the activity panel~~
	~~#:* Read more about [[~~{{~~Link~~}}~~ActivityPanel\|how to handle the activity panel]]~~		{{:ExecutionSummary}}
	~~# Click '''show'''~~

	=== Result ===		=== Result ===

FuzzyBot: Updating to match new version of source page

2023-06-13T07:41:37Z

Updating to match new version of source page

← Older revision		Revision as of 07:41, 13 June 2023
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	### Select a '''start date'''		### Select a '''start date'''
	### Select an '''end date'''		### Select an '''end date'''
	##:* Select dates in the calendar view.		###:* Select dates in the calendar view.
	# Select a '''start time'''		# Select a '''start time'''
	# Select an '''end time'''		# Select an '''end time'''

FuzzyBot: Updating to match new version of source page

2023-06-13T07:13:43Z

Updating to match new version of source page

← Older revision		Revision as of 07:13, 13 June 2023
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	### Select a '''start date'''		### Select a '''start date'''
	### Select an '''end date'''		### Select an '''end date'''
	##:* ~~If you prefer to select~~ dates in a calendar view ~~instead of typing, click on the calendar button next to the date field~~.		##:* Select dates in the calendar view.
	# Select a '''start time'''		# Select a '''start time'''
	# Select an '''end time'''		# Select an '''end time'''

FuzzyBot: Updating to match new version of source page

2023-03-20T08:59:02Z

Updating to match new version of source page

← Older revision		Revision as of 08:59, 20 March 2023
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	{{:ReportParams Default}}		{{:ReportParams Default}}


	[[Category:F01{{Langcat\|ReportParams 1035}}]]		[[Category:F01{{Langcat\|ReportParams 1035}}]]
	[[Category:Report{{Langcat\|ReportParams 1035}}]]		[[Category:Report{{Langcat\|ReportParams 1035}}]]

Toptiuser: Created page with "== Report - Traffic Report Incoming == The ''Traffic Report Incoming'' is a more detailed report showing incoming calls. The report shows number of answered and abandoned calls. It also shows the sum and average queue and ring time as well as the sum and average call duration. The report is grouped by dialed number and answer part. The report will look for objects/extension in the answer group existing as either diale..."

2023-01-23T18:16:20Z

Created page with "== Report - Traffic Report Incoming == The ''Traffic Report Incoming'' is a more detailed report showing incoming calls. The report shows number of answered and [[{{Link}}Abandoned Call|abandoned]] calls. It also shows the sum and average queue and ring time as well as the sum and average call duration. The report is grouped by dialed number and answer part. The report will look for objects/extension in the [[{{Link}}Answer Group|answer group]] existing as either diale..."

New page

== Report - Traffic Report Incoming ==

The ''Traffic Report Incoming'' is a more detailed report showing incoming calls. The report shows number of answered and [[{{Link}}Abandoned Call|abandoned]] calls. It also shows the sum and average queue and ring time as well as the sum and average call duration.

The report is grouped by dialed number and answer part. The report will look for objects/extension in the [[{{Link}}Answer Group|answer group]] existing as either dialed number or answer part.

Time interval over midnight is available in this report, e.g. start time 10:00PM and end time 02:00AM.

'''Note:''' The report will show whole intervals and if you select date 1 to date 5, time 10:00PM to 02:00AM the report will present statistic until date 6 and time 02:00AM.

=== Selection ===

# Select a '''saved setting''', optionally
# Select a [[{{Link}}Measure Group|measure group]]
# Select a period:
## Select a [[{{Link}}Relative Date|relative date]]
##: - or -
## Select an interval:
### Select a '''start date'''
### Select an '''end date'''
##:* If you prefer to select dates in a calendar view instead of typing, click on the calendar button next to the date field.
# Select a '''start time'''
# Select an '''end time'''
# Define the '''report format'''
# Check the '''show when ready''' box to show the report in the open view when ready
#:* If you leave the view or click show once again the report will be available in the activity panel
#:* Read more about [[{{Link}}ActivityPanel|how to handle the activity panel]]
# Click '''show'''

=== Result ===

The following information is displayed in the report:

{|
|-
| width="150px" | '''Heading'''
| '''Content'''
|-
| Dialed Extension
| The called number.
|-
| Info
| Extended information on the called extension.
|-
| Terminating Extension
| The extension answering the call.
|-
|Answered
| The number of answered calls made to the dialed extension and answered by the terminating extension.
|-
| Queue Time
| The total and average time (hh:mm:ss) in queue (if queue function on extension) before connected to extension or lost.
|-
| Ring Time
| The total and average time (hh:mm:ss) that the phone is ringing before the calls are answered or lost. In the total row, there is an average ring time for all calls.
|-
| Call Duration
| The total and average duration (hh:mm:ss) for the answered calls.
|-
|Lost
|The total number of [[{{Link}}Abandoned Call|lost calls]].
|}

{{:ReportParams Default}}

[[Category:F01{{Langcat|ReportParams 1035}}]]
[[Category:Report{{Langcat|ReportParams 1035}}]]