ReportParams 5035 - Revision history

Sofial: Marked this version for translation

2025-01-20T07:53:09Z

Marked this version for translation

← Older revision		Revision as of 07:53, 20 January 2025
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	{{:GetStarted}}		{{:GetStarted}}

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	{{:ExecutionSummary}}		{{:ExecutionSummary}}

Sofial at 07:52, 20 January 2025

2025-01-20T07:52:46Z

← Older revision		Revision as of 07:52, 20 January 2025
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	The report is a good basis for scheduling the operators work during the week, to be prepared for the workload.		The report is a good basis for scheduling the operators work during the week, to be prepared for the workload.


			{{:GetStarted}}


	=== Selection === <!--T:4-->		=== Selection === <!--T:4-->

	<!--T:5-->		<!--T:5-->
	~~# Select a '''saved setting''', optionally~~
	# Select a [[{{Link}}Node\|node]]		# Select a [[{{Link}}Node\|node]]
	# Select a [[{{Link}}Measure Group\|measure group]] '''for calls'''		# Select a [[{{Link}}Measure Group\|measure group]] '''for calls'''
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	## Select an '''end time'''		## Select an '''end time'''
	# Check the '''exclude weekends''' box if you want to [[{{Link}}Exclude Weekends\|exclude weekends]]		# Check the '''exclude weekends''' box if you want to [[{{Link}}Exclude Weekends\|exclude weekends]]
	# ~~Define the~~ '''report ~~format~~'''		# Click '''run report'''
	~~# Check the '''show when ready''' box to show the report in the open view when ready~~
	~~#:* If you leave the view or click show once again the report will be available in the activity panel~~
	~~#:* Read more about [[~~{{~~Link~~}}~~ActivityPanel\|how to handle the activity panel]]~~		{{:ExecutionSummary}}
	~~# Click '''show'''~~

	=== Result === <!--T:6-->		=== Result === <!--T:6-->

Sofial at 11:37, 12 June 2023

2023-06-12T11:37:04Z

← Older revision		Revision as of 11:37, 12 June 2023
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	## Select a '''start date'''		## Select a '''start date'''
	## Select an '''end date'''		## Select an '''end date'''
	##:* ~~If you prefer to select~~ dates in a calendar view ~~instead of typing, click on the calendar button next to the date field~~.		##:* Select dates in the calendar view.
	# Select a time interval that will apply to all days in the selected period:		# Select a time interval that will apply to all days in the selected period:
	## Select a '''start time'''		## Select a '''start time'''

Sofial: Marked this version for translation

2023-03-20T08:37:59Z

Marked this version for translation

← Older revision		Revision as of 08:37, 20 March 2023
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	<translate>		<translate>
	== Report - Average Calls and Recalls per Half-Hour and Weekday (Vision 80/20) ==		== Report - Average Calls and Recalls per Half-Hour and Weekday (Vision 80/20) == <!--T:1-->

			<!--T:2-->
	The ''Average Calls and Recalls per Half-Hour and Weekday'' report shows a typical day in 30-minute intervals in detail.		The ''Average Calls and Recalls per Half-Hour and Weekday'' report shows a typical day in 30-minute intervals in detail.

			<!--T:3-->
	The report is a good basis for scheduling the operators work during the week, to be prepared for the workload.		The report is a good basis for scheduling the operators work during the week, to be prepared for the workload.

	=== Selection ===		=== Selection === <!--T:4-->

			<!--T:5-->
	# Select a '''saved setting''', optionally		# Select a '''saved setting''', optionally
	# Select a [[{{Link}}Node\|node]]		# Select a [[{{Link}}Node\|node]]
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	# Click '''show'''		# Click '''show'''

	=== Result ===		=== Result === <!--T:6-->

			<!--T:7-->
	{\|		{\|
	\|-		\|-
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	\|}		\|}

			<!--T:8-->
	{{:ReportParams Default}}		{{:ReportParams Default}}

Toptiuser: Created page with " == Report - Average Calls and Recalls per Half-Hour and Weekday (Vision 80/20) == The ''Average Calls and Recalls per Half-Hour and Weekday'' report shows a typical day in 30-minute intervals in detail. The report is a good basis for scheduling the operators work during the week, to be prepared for the workload. === Selection === # Select a '''saved setting''', optionally # Select a node # Select a measure group..."

2023-01-30T14:03:58Z

Created page with "<translate> == Report - Average Calls and Recalls per Half-Hour and Weekday (Vision 80/20) == The ''Average Calls and Recalls per Half-Hour and Weekday'' report shows a typical day in 30-minute intervals in detail. The report is a good basis for scheduling the operators work during the week, to be prepared for the workload. === Selection === # Select a '''saved setting''', optionally # Select a [[{{Link}}Node|node]] # Select a [[{{Link}}Measure Group|measure group]]..."

New page

<translate>
== Report - Average Calls and Recalls per Half-Hour and Weekday (Vision 80/20) ==

The ''Average Calls and Recalls per Half-Hour and Weekday'' report shows a typical day in 30-minute intervals in detail.

The report is a good basis for scheduling the operators work during the week, to be prepared for the workload.

=== Selection ===

# Select a '''saved setting''', optionally
# Select a [[{{Link}}Node|node]]
# Select a [[{{Link}}Measure Group|measure group]] '''for calls'''
# Select an [[{{Link}}Operator|operator]]
# Select a period:
## Select a '''start date'''
## Select an '''end date'''
##:* If you prefer to select dates in a calendar view instead of typing, click on the calendar button next to the date field.
# Select a time interval that will apply to all days in the selected period:
## Select a '''start time'''
## Select an '''end time'''
# Check the '''exclude weekends''' box if you want to [[{{Link}}Exclude Weekends|exclude weekends]]
# Define the '''report format'''
# Check the '''show when ready''' box to show the report in the open view when ready
#:* If you leave the view or click show once again the report will be available in the activity panel
#:* Read more about [[{{Link}}ActivityPanel|how to handle the activity panel]]
# Click '''show'''

=== Result ===

{|
|-
| width="125px" | '''Heading'''
| '''Content'''
|-
| Abandoned Calls
| The average number of [[{{Link}}Abandoned Call|abandoned calls]] for the 30-minute interval and weekday.
|-
| Answered Calls
| The average number of answered calls for the 30-minute interval and weekday.
|-
| Recalls
| The average number of [[{{Link}}Recall|recalls]] for the 30-minute interval and weekday.
|-
| Total
| The average number of answered calls, abandoned calls and recalls for the 30-minute interval and weekday.
|}

{{:ReportParams Default}}

</translate>

[[Category:F01{{Langcat|ReportParams 5035}}]]
[[Category:Report{{Langcat|ReportParams 5035}}]]