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== Traffic Alarms ==

It is possible to display alarms regarding traffic as a web part on the start page. The three types of alarms, and how to set them up is described below.

{|
| width="175px" | '''Alarm'''
| width="725px" | '''Description'''
|-
| Illicit calls
| Presents calls that have been made to [[{{Link}}Traffic Type|traffic types]] that are defined as prohibited.
|-
| Unusually large volumes
| Displays if there have been more calls than the set threshold values.
|-
| Calls after closing hours
| Presents if there have been calls outside of the defined open hours.
|}

'''Note:''' The alarm settings can be run towards different time periods, e.g. day, week, month. Choose some of the settings based upon the period preferably used.

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=== How to - Add the Traffic Alarm Web Part to the Start Page ===

# Go to the [[{{Link}}WebPartsPage ManageWebParts|manage web parts]] page for more information on how to add the traffic alarm web part to the start page

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=== How to - Set Up the Illicit Calls Alarm ===

# Click on the ''Illicit calls'' alarm
# Define what [[{{Link}}Traffic Type|traffic types]] that are prohibited:
## Select a [[{{Link}}Traffic Category|traffic category]] in the drop-down menu
## Select traffic types:
##:* Select traffic types in the left column and click the arrow button [[Image:Icon Move Selected.png]] to move the selected traffic types to the right column
##:* By using the double arrow button [[Image:Icon Move All.png]], you can move all traffic types from the left column to the right column
## Click the '''save''' button
# If there are [[{{Link}}Object|objects]] that are allowed to use the prohibited traffic types, they can be excluded:
## Click '''expand''' [[Image:Icon Expand.png]] to open the ''Select objects to exclude'' section
## Check the corresponding boxes for the objects you want to exclude
## Click the '''add''' button
##:* If there are many objects in the table, the number of pages is shown as numerals above the table (e.g.: 1 2 3 4...), click a numeral to go to the corresponding page
##:* Added objects are added to the ''Excluded objects'' table

=== How to - Set Up the Unusually Large Volumes Alarm ===

# Click on the ''Unusually large volumes'' alarm
# Click '''expand''' [[Image:Icon Expand.png]] to open the ''Settings'' section
# Define the threshold values. For each parameter:
## Click '''edit''' [[Image:Icon Edit.png]]
## Enter the threshold value
## Click '''save''' [[Image:Icon Save.png]]
# If there are [[{{Link}}Object|objects]] that should be excluded when calculating the values, add them to the ''Excluded objects'' table:
## Click '''expand''' [[Image:Icon Expand.png]] to open the ''Select objects to exclude'' section
## Check the corresponding boxes for the objects you want to exclude
## Click the '''add''' button
##:* If there are many objects in the table, the number of pages is shown as numerals above the table (e.g.: 1 2 3 4...), click a numeral to go to the corresponding page
##:* Added objects are added to the ''Excluded objects'' table

=== How to - Set Up the Calls After Closing Hours Alarm ===

# Click on the ''Calls after closing hours'' alarm
# Define the office hours:
# Click '''expand''' [[Image:Icon Expand.png]] to open the ''Settings'' section
## Click '''edit''' [[Image:Icon Edit.png]] for ''Office hours from''
## Enter the time the office hours start
## Click '''save''' [[Image:Icon Save.png]]
## Click '''edit''' [[Image:Icon Edit.png]] for ''Office hours to''
## Enter the time the office hours end
## Click '''save''' [[Image:Icon Save.png]]
# If there are [[Object|objects]] that are active outside of office hours, they can be excluded:
## Click '''expand''' [[Image:Icon Expand.png]] to open the ''Select objects to exclude'' section
## Check the corresponding boxes for the objects you want to exclude
## Click the '''add''' button
##:* If there are many objects in the table, the number of pages is shown as numerals above the table (e.g.: 1 2 3 4...), click a numeral to go to the corresponding page
##:* Added objects are added to the ''Excluded objects'' table

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[[Category:F01{{Langcat|WebPartsPage ManageAlarms}}]]

WebPartsPage ManageAlarms/en - Revision history

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