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  • curprev 09:3509:35, 24 January 2023Toptiuser talk contribs 3,385 bytes +3,385 Created page with "<translate> == Report - Queue Statistics Report (Avaya CS1000) == The ''Queue Statistics Report'' shows answered, abandoned and overflowed calls, as well as the average number of agents per [[{{Link}}ACD|ACD]] queue, etc. The statistics can display half-hour intervals for one day, or a longer period in daily or monthly intervals. === Selection === # Select a '''saved setting''', optionally # Select a '''grouping''', i.e. to group by ''half-hour'', ''day'' or ''mont..."