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24 January 2023

  • curprev 12:2012:20, 24 January 2023Toptiuser talk contribs 2,461 bytes +2,461 Created page with "== Report - Call Report (Avaya CS1000) == Using the ''Call Report'' you can view statistics about the number of calls, answered or lost, answer times, and the operators' handling times. The report also has statistics about switchboard staffing, the number of operators logged in and their workload. === Selection === # Select a '''saved setting''', optionally # Select a '''grouping''', i.e. to group by ''half-hour'', ''hour'' or ''day'' # Select a {{Link}}Node|nod..."