QualityAnswerGroup Default2: Difference between revisions
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(Created page with "<translate> == The Answer Group Role == Image:Icon Answer Group Role.png In the ''Answer Group'' role you will find all quality reports based upon any particular [[{{Link}}Object|object]] (extension, SIP user, Skype users and so on) or group of objects. The role is not shown in the sidebar, since all reports are accessed by clicking '''Reports''' at the top of the sidebar. '''Note:''' There is a system setting available that enables all organization groups on a s...") |
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== The Answer Group Role == | == The Answer Group Role == <!--T:1--> | ||
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[[Image:Icon Answer Group Role.png]] | [[Image:Icon Answer Group Role.png]] | ||
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In the ''Answer Group'' role you will find all quality reports based upon any particular [[{{Link}}Object|object]] (extension, SIP user, Skype users and so on) or group of objects. | In the ''Answer Group'' role you will find all quality reports based upon any particular [[{{Link}}Object|object]] (extension, SIP user, Skype users and so on) or group of objects. | ||
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The role is not shown in the sidebar, since all reports are accessed by clicking '''Reports''' at the top of the sidebar. | The role is not shown in the sidebar, since all reports are accessed by clicking '''Reports''' at the top of the sidebar. | ||
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'''Note:''' There is a system setting available that enables all organization groups on a specified level updated from an [[{{Link}}AD HR Integration|AD/HR integration]] to be automatically created as answer groups. | '''Note:''' There is a system setting available that enables all organization groups on a specified level updated from an [[{{Link}}AD HR Integration|AD/HR integration]] to be automatically created as answer groups. | ||
Latest revision as of 07:39, 3 March 2023
The Answer Group Role
In the Answer Group role you will find all quality reports based upon any particular object (extension, SIP user, Skype users and so on) or group of objects.
The role is not shown in the sidebar, since all reports are accessed by clicking Reports at the top of the sidebar.
Note: There is a system setting available that enables all organization groups on a specified level updated from an AD/HR integration to be automatically created as answer groups.