ApplikationAdmin AlarmEditReceivers: Difference between revisions

From Pro 9 Wiki
Jump to navigation Jump to search
(Created page with "<translate> == Alarm Receiver View == Alarms may, besides from being shown in the application, also be sent as emails or in some cases as NetSend messages. Alarms regarding different objects/integrations may be sent to different receivers. Take the opportunity to use the functionality for sending a test email to ensure that email is setup correctly and works over time. Any changes regarding the email server used needs to be updated in Pro 9. === How to - Show Alarm...")
 
No edit summary
 
(One intermediate revision by the same user not shown)
Line 1: Line 1:
<translate>
<translate>
== Alarm Receiver View ==  
== Alarm Receiver View == <!--T:1-->


<!--T:2-->
Alarms may, besides from being shown in the application, also be sent as emails or in some cases as NetSend messages. Alarms regarding different objects/integrations may be sent to different receivers.
Alarms may, besides from being shown in the application, also be sent as emails or in some cases as NetSend messages. Alarms regarding different objects/integrations may be sent to different receivers.


<!--T:3-->
Take the opportunity to use the functionality for sending a test email to ensure that email is setup correctly and works over time. Any changes regarding the email server used needs to be updated in Pro 9.
Take the opportunity to use the functionality for sending a test email to ensure that email is setup correctly and works over time. Any changes regarding the email server used needs to be updated in Pro 9.




=== How to - Show Alarm Receiver ===  
=== How to - Show Alarm Receiver === <!--T:4-->


<!--T:5-->
# Click on the [[{{Link}}ApplikationAdmin_Default|role Application Maintenance]] or  the [[{{Link}}LoggingAdmin Default|role Traffic Monitoring]] in the navigation tree
# Click on the [[{{Link}}ApplikationAdmin_Default|role Application Maintenance]] or  the [[{{Link}}LoggingAdmin Default|role Traffic Monitoring]] in the navigation tree
# Select '''System monitoring > Alarms/Alarm nodes'''  
# Select '''System monitoring > Alarms/Alarm nodes'''  
Line 16: Line 19:




=== How to - Add a New Alarm Receiver ===  
=== How to - Add a New Alarm Receiver === <!--T:6-->


<!--T:7-->
# Click '''add''' [[Image:Icon Add.png]]  
# Click '''add''' [[Image:Icon Add.png]]  
# Enter one or more alarm receivers (email addresses) in the '''to''' field, separated by semicolons
# Enter one or more alarm receivers (email addresses) in the '''to''' field, separated by semicolons
Line 28: Line 32:
##* '''License error''' - Errors regarding license
##* '''License error''' - Errors regarding license
##* '''Other error''' - Errors regarding other issues
##* '''Other error''' - Errors regarding other issues
##* '''Customized errors''' - Implemented for customized use, please contact [mailto:supportNE@enghouse.com Servicedesk] for more information  
##* '''Customized errors''' - Implemented for customized use, please contact [mailto:em@enghouse.com Servicedesk] for more information  
## Define a '''subject''' for the alarm email that will be sent out (optional)
## Define a '''subject''' for the alarm email that will be sent out (optional)
## Click '''save''' [[Image:Icon Save.png]]  
## Click '''save''' [[Image:Icon Save.png]]  
Line 40: Line 44:




=== How to - Edit an Alarm Receiver ===  
=== How to - Edit an Alarm Receiver === <!--T:8-->


<!--T:9-->
# Click '''edit''' [[Image:Icon Edit.png]]  next to the receiver you want to edit
# Click '''edit''' [[Image:Icon Edit.png]]  next to the receiver you want to edit
# Do the necessary changes
# Do the necessary changes
Line 47: Line 52:




=== How to - Delete an Alarm Receiver ===  
=== How to - Delete an Alarm Receiver === <!--T:10-->


<!--T:11-->
# Click '''delete''' [[Image:Icon Delete.png]] next to the alarm receiver you want to delete
# Click '''delete''' [[Image:Icon Delete.png]] next to the alarm receiver you want to delete
#:* The alarm receiver is deleted
#:* The alarm receiver is deleted

Latest revision as of 12:31, 22 June 2023

Alarm Receiver View

Alarms may, besides from being shown in the application, also be sent as emails or in some cases as NetSend messages. Alarms regarding different objects/integrations may be sent to different receivers.

Take the opportunity to use the functionality for sending a test email to ensure that email is setup correctly and works over time. Any changes regarding the email server used needs to be updated in Pro 9.


How to - Show Alarm Receiver

  1. Click on the role Application Maintenance or the role Traffic Monitoring in the navigation tree
  2. Select System monitoring > Alarms/Alarm nodes
    • A list of available alarms is displayed
  3. Click edit alarm monitoring in the Links menu Icon Links.png
    • A list of alarm receivers is displayed


How to - Add a New Alarm Receiver

  1. Click add Icon Add.png
  2. Enter one or more alarm receivers (email addresses) in the to field, separated by semicolons
  3. Enter a description for the alarm receiver if needed
  4. Click save
  5. Alarm categories
    1. Click add Icon Add.png
    2. Select a category in the drop down menu
      • Integration error - Errors regarding integration, e.g. AD/HVD, import
      • License error - Errors regarding license
      • Other error - Errors regarding other issues
      • Customized errors - Implemented for customized use, please contact Servicedesk for more information
    3. Define a subject for the alarm email that will be sent out (optional)
    4. Click save Icon Save.png
  6. Log object
    1. Click add Icon Add.png
    2. Select a node in the drop down menu you want to send logging errors for
      • For a node to be available to choose, the calls have been or are to be logged to the node option must be checked in the node settings
    3. Select if you want to receive errors for all or select a log object in the drop down menu
    4. Define a subject for the alarm email that will be sent out (optional)
    5. Click save Icon Save.png


How to - Edit an Alarm Receiver

  1. Click edit Icon Edit.png next to the receiver you want to edit
  2. Do the necessary changes
  3. Click save


How to - Delete an Alarm Receiver

  1. Click delete Icon Delete.png next to the alarm receiver you want to delete
    • The alarm receiver is deleted
Retrieved from "http://wiki.proopti.com/Pro9/index.php?title=ApplikationAdmin_AlarmEditReceivers&oldid=12818"