Log Case: Difference between revisions
(Created page with "<translate> === Log Case === Log cases are the rules that define which calls that are included in a [[{{Link}}Traffic Type|traffic type]]. Each traffic type is in turn connected to a [[{{Link}}Traffic Category|traffic category]]. The log cases are used to define which traffic type a call belongs to, in order to be able to determine what [[{{Link}}Price List|price list]] to use for that call. When defining the rules for a log case, you can select what {{Link}}Logga...") |
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=== Log Case === | === Log Case === <!--T:1--> | ||
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Log cases are the rules that define which calls that are included in a [[{{Link}}Traffic Type|traffic type]]. Each traffic type is in turn connected to a [[{{Link}}Traffic Category|traffic category]]. | Log cases are the rules that define which calls that are included in a [[{{Link}}Traffic Type|traffic type]]. Each traffic type is in turn connected to a [[{{Link}}Traffic Category|traffic category]]. | ||
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The log cases are used to define which traffic type a call belongs to, in order to be able to determine what [[{{Link}}Price List|price list]] to use for that call. | The log cases are used to define which traffic type a call belongs to, in order to be able to determine what [[{{Link}}Price List|price list]] to use for that call. | ||
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When defining the rules for a log case, you can select what [[{{Link}}Loggable Field|loggable field]] the rule applies to, e.g. area code. | When defining the rules for a log case, you can select what [[{{Link}}Loggable Field|loggable field]] the rule applies to, e.g. area code. | ||
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When a call is to be defined as a traffic type according to the rules, there is a specific priority. When checking the area codes, the longer the area code is, the higher the priority is. The priority between log cases with different loggable fields is defined by a setting in the system configuration. | When a call is to be defined as a traffic type according to the rules, there is a specific priority. When checking the area codes, the longer the area code is, the higher the priority is. The priority between log cases with different loggable fields is defined by a setting in the system configuration. | ||
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'''Example:''' The area code ''08'' is defined as the log case ''Local calls Stockholm'', for calls breaking out in Sweden. | '''Example:''' The area code ''08'' is defined as the log case ''Local calls Stockholm'', for calls breaking out in Sweden. | ||
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'''Settings:''' Log cases are set up in either the [[{{Link}}Biller Default|role Invoicing]] or the [[{{Link}}LoggingAdmin Default|role Traffic Monitoring]] and the settings are found in [[{{Link}}LoggingAdmin LoggCases|Dial plan > Manage log cases]]. | '''Settings:''' Log cases are set up in either the [[{{Link}}Biller Default|role Invoicing]] or the [[{{Link}}LoggingAdmin Default|role Traffic Monitoring]] and the settings are found in [[{{Link}}LoggingAdmin LoggCases|Dial plan > Manage log cases]]. | ||
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[[Image:Illustration Traffic Category Hierarchy.png|450px]] | [[Image:Illustration Traffic Category Hierarchy.png|450px]] | ||
Latest revision as of 11:53, 23 February 2023
Log Case
Log cases are the rules that define which calls that are included in a traffic type. Each traffic type is in turn connected to a traffic category.
The log cases are used to define which traffic type a call belongs to, in order to be able to determine what price list to use for that call.
When defining the rules for a log case, you can select what loggable field the rule applies to, e.g. area code.
When a call is to be defined as a traffic type according to the rules, there is a specific priority. When checking the area codes, the longer the area code is, the higher the priority is. The priority between log cases with different loggable fields is defined by a setting in the system configuration.
Example: The area code 08 is defined as the log case Local calls Stockholm, for calls breaking out in Sweden.
Settings: Log cases are set up in either the role Invoicing or the role Traffic Monitoring and the settings are found in Dial plan > Manage log cases.
