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Latest revision as of 08:43, 2 March 2023
Traffic Alarms
It is possible to display alarms regarding traffic as a web part on the start page. The three types of alarms, and how to set them up is described below.
| Alarm | Description | 
| Illicit calls | Presents calls that have been made to traffic types that are defined as prohibited. | 
| Unusually large volumes | Displays if there have been more calls than the set threshold values. | 
| Calls after closing hours | Presents if there have been calls outside of the defined open hours. | 
Note: The alarm settings can be run towards different time periods, e.g. day, week, month. Choose some of the settings based upon the period preferably used.
How to - Set Up the Illicit Calls Alarm
- Click on the Illicit calls alarm
 - Define what traffic types that are prohibited:
- Select a traffic category in the drop-down menu
 - Select traffic types:
 - Click the save button
 
 - If there are objects that are allowed to use the prohibited traffic types, they can be excluded:
- Click expand 
 to open the Select objects to exclude section - Check the corresponding boxes for the objects you want to exclude
 - Click the add button
- If there are many objects in the table, the number of pages is shown as numerals above the table (e.g.: 1 2 3 4...), click a numeral to go to the corresponding page
 - Added objects are added to the Excluded objects table
 
 
 - Click expand 
 
How to - Set Up the Unusually Large Volumes Alarm
- Click on the Unusually large volumes alarm
 - Click expand 
 to open the Settings section - Define the threshold values. For each parameter:
 - If there are objects that should be excluded when calculating the values, add them to the Excluded objects table:
- Click expand 
 to open the Select objects to exclude section - Check the corresponding boxes for the objects you want to exclude
 - Click the add button
- If there are many objects in the table, the number of pages is shown as numerals above the table (e.g.: 1 2 3 4...), click a numeral to go to the corresponding page
 - Added objects are added to the Excluded objects table
 
 
 - Click expand 
 
How to - Set Up the Calls After Closing Hours Alarm
- Click on the Calls after closing hours alarm
 - Define the office hours:
 - Click expand 
 to open the Settings section
 - If there are objects that are active outside of office hours, they can be excluded:
- Click expand 
 to open the Select objects to exclude section - Check the corresponding boxes for the objects you want to exclude
 - Click the add button
- If there are many objects in the table, the number of pages is shown as numerals above the table (e.g.: 1 2 3 4...), click a numeral to go to the corresponding page
 - Added objects are added to the Excluded objects table
 
 
 - Click expand