Agent PushReportHistory

Scheduled Reports - History

The History tab displays the 10 most recent runs of the selected subscription or e-mails sent to subscription recipients, with status information.

If the row shows all reports/e-mails have been generated and sent. If the row shows , all reports/e-mails have not been generated and sent. See information below on how to follow up on reports/emails that are not generated or sent.

If the errors with e-mails not being sent are caused by other things than the server, e.g. external e-mail addresses that don't exist, they will be shown as sent.

History tab display:

History list	Displays history for subscriptions
Started	Displays when the subscription run started.
Last started by	Shows the username of who last started the subscription. Is "schedule" shown the subscription was last started by one of the schedules.
Duration	Displays how long it took to generate all reports and send all e-mails.
Reports generated	Displays how many reports that were generated.
E-mails sent	Shows how many e-mails that were sent, out of the total number of e-mails that were scheduled to be sent. If one or more of the reports that was supposed to be included or linked in the e-mail were not generated, consequently these e-mails will not be sent either.
List receivers	Click list receivers to show a list off all receivers of the subscription.
Show errors	Click show errors to show an error message with information about why the reports weren't generated or why the e-mails weren't sent.

E-Mail	Displays history for sent e-mails to recipients
Time sent	Displays when the e-mail was sent.
Last started by	Shows the username of who sent the e-mail.
List receivers	Click list receivers to show a list off all receivers of the e-mail.
Show errors	Click show errors to show an error message with information about why the e-mails weren't sent.

How to - Show Scheduled Reports History

1. Click on the role Application Maintenance in the navigation tree
2. Click on Scheduled reports in the navigation tree

   • Functions for managing scheduled reports are displayed

3. Click on the name of the report you want to see history for
4. Click the History tab
5. Select a subscription in the select subscription menu

How to - Follow Up on Not Sent E-mails

1. Click the number of sent e-mails in the e-mails sent column

   • If all of the e-mails were sent, the number is not clickable
   • A list presenting the e-mail addresses to which the e-mail has not been sent is shown

2. Click show errors on one row, and information about the why that address failed is shown above the table
3. Click edit next to an address you want to correct
4. Correct the e-mail address
5. Click save
6. When you have corrected the e-mail address, click send to make a new attempt to send the e-mail to that address