LoggingAdmin LoggCases: Difference between revisions
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(Created page with "<translate> == Log Cases == In the ''Log cases'' view you define one or more prefixes to use for each different [[{{Link}}Traffic Type|traffic type]] in Pro 9. These [[{{Link}}Log Case|log cases]] and the connection to traffic types together build the foundation for a [[{{Link}}Price List|price list]], where each traffic type is a row in the price list. For reporting purposes, you also have the functionality to declare if the traffic type is telephony calls, SMS, MMS o...") |
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== Log Cases == | == Log Cases == <!--T:1--> | ||
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In the ''Log cases'' view you define one or more prefixes to use for each different [[{{Link}}Traffic Type|traffic type]] in Pro 9. These [[{{Link}}Log Case|log cases]] and the connection to traffic types together build the foundation for a [[{{Link}}Price List|price list]], where each traffic type is a row in the price list. For reporting purposes, you also have the functionality to declare if the traffic type is telephony calls, SMS, MMS or data traffic. All traffic types are grouped into [[{{Link}}Traffic Category|traffic categories]]. | In the ''Log cases'' view you define one or more prefixes to use for each different [[{{Link}}Traffic Type|traffic type]] in Pro 9. These [[{{Link}}Log Case|log cases]] and the connection to traffic types together build the foundation for a [[{{Link}}Price List|price list]], where each traffic type is a row in the price list. For reporting purposes, you also have the functionality to declare if the traffic type is telephony calls, SMS, MMS or data traffic. All traffic types are grouped into [[{{Link}}Traffic Category|traffic categories]]. | ||
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You will achieve the best results if you consult Enghouse when defining log cases. | You will achieve the best results if you consult Enghouse when defining log cases. | ||
=== How to - Show Log Cases === | === How to - Show Log Cases === <!--T:4--> | ||
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# Click on the [[{{Link}}Biller Default|role Invoicing]] or the [[{{Link}}LoggingAdmin Default|role Traffic Monitoring]] in the navigation menu | # Click on the [[{{Link}}Biller Default|role Invoicing]] or the [[{{Link}}LoggingAdmin Default|role Traffic Monitoring]] in the navigation menu | ||
# Click '''Dial plan > Manage log cases''' | # Click '''Dial plan > Manage log cases''' | ||
=== How to - Search for Log Cases === | === How to - Search for Log Cases === <!--T:6--> | ||
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# Enter the whole, a part of the prefix or % to search all prefix in the box '''Find log case''' | # Enter the whole, a part of the prefix or % to search all prefix in the box '''Find log case''' | ||
# Click on '''search''' | # Click on '''search''' | ||
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=== How to - Create a New Log Case === | === How to - Create a New Log Case === <!--T:8--> | ||
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# Click on '''New log case''' in the '''Links''' menu [[Image:Icon Links.png]] | # Click on '''New log case''' in the '''Links''' menu [[Image:Icon Links.png]] | ||
# Enter a '''name/description''' for the log case | # Enter a '''name/description''' for the log case | ||
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=== How to - Edit Log Case === | === How to - Edit Log Case === <!--T:10--> | ||
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If the log case no longer applies to a particular traffic type, you can edit it. | If the log case no longer applies to a particular traffic type, you can edit it. | ||
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# Search for the log case to edit (instruction above) | # Search for the log case to edit (instruction above) | ||
# Click on the name of the log case you want to edit | # Click on the name of the log case you want to edit | ||
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=== How to - Delete Log Case === | === How to - Delete Log Case === <!--T:13--> | ||
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If the log case no longer applies to a particular traffic type, you can delete it. | If the log case no longer applies to a particular traffic type, you can delete it. | ||
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# Search for the log case to delete (instruction above) | # Search for the log case to delete (instruction above) | ||
# Check the box for each log case you want to delete | # Check the box for each log case you want to delete | ||
Latest revision as of 13:53, 23 February 2023
Log Cases
In the Log cases view you define one or more prefixes to use for each different traffic type in Pro 9. These log cases and the connection to traffic types together build the foundation for a price list, where each traffic type is a row in the price list. For reporting purposes, you also have the functionality to declare if the traffic type is telephony calls, SMS, MMS or data traffic. All traffic types are grouped into traffic categories.
You will achieve the best results if you consult Enghouse when defining log cases.
How to - Show Log Cases
- Click on the role Invoicing or the role Traffic Monitoring in the navigation menu
- Click Dial plan > Manage log cases
How to - Search for Log Cases
- Enter the whole, a part of the prefix or % to search all prefix in the box Find log case
- Click on search
- A table with the result from the search is displayed. The table may run over several pages.
How to - Create a New Log Case
- Click on New log case in the Links menu
- Enter a name/description for the log case
- Select a traffic type for the log cases
- Select the loggable field in the traffic data to use to match against
- Select a code or a code series, i.e. an area code or a series of area codes
- Select a country for the node
- Select a node for the log cases
- Choose a method for adding log cases:
- Add new log cases and update existing - if you want to update the previously logged data
- Add new log cases and don't update existing - if the change is to apply from now on
- Click on save
How to - Edit Log Case
If the log case no longer applies to a particular traffic type, you can edit it.
- Search for the log case to edit (instruction above)
- Click on the name of the log case you want to edit
- The Edit log case view is displayed
- Change the parameters you want to change
- Click save
How to - Delete Log Case
If the log case no longer applies to a particular traffic type, you can delete it.
- Search for the log case to delete (instruction above)
- Check the box for each log case you want to delete
- Click the icon to open the action menu in the toolbar above the table, and select delete
- The log case is immediately deleted