ApplikationAdmin AlarmOverview: Difference between revisions
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(Created page with "<translate> == System Status == The ''System status'' view presents an overview of the current status of the system. The idea of this view is to be able to see that everything is "green" when the system status is as expected. If anything unexpected has happened this will also show in this view, and if configured you will also have received an email regarding any existing alarm status for each [[{{Link}}Node|node]]. This view is a drilldown view, enabling you to find m...") |
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== System Status == | == System Status == <!--T:1--> | ||
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The ''System status'' view presents an overview of the current status of the system. The idea of this view is to be able to see that everything is "green" when the system status is as expected. If anything unexpected has happened this will also show in this view, and if configured you will also have received an email regarding any existing alarm status for each [[{{Link}}Node|node]]. | The ''System status'' view presents an overview of the current status of the system. The idea of this view is to be able to see that everything is "green" when the system status is as expected. If anything unexpected has happened this will also show in this view, and if configured you will also have received an email regarding any existing alarm status for each [[{{Link}}Node|node]]. | ||
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This view is a drilldown view, enabling you to find more detailed information regarding any alarm. | This view is a drilldown view, enabling you to find more detailed information regarding any alarm. | ||
=== How to - Show System Status === | === How to - Show System Status === <!--T:4--> | ||
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# Click on the [[{{Link}}ApplikationAdmin Default|role Application Maintenance]] in the navigation tree | # Click on the [[{{Link}}ApplikationAdmin Default|role Application Maintenance]] in the navigation tree | ||
# Select '''System monitoring > System status''' | # Select '''System monitoring > System status''' | ||
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=== How to - Interpret System Status === | === How to - Interpret System Status === <!--T:6--> | ||
==== Level 1 - Nodes ==== | ==== Level 1 - Nodes ==== <!--T:7--> | ||
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# All [[{{Link}}Node|nodes]] are shown on level 1 in the system status tree view | # All [[{{Link}}Node|nodes]] are shown on level 1 in the system status tree view | ||
#:* [[Image:Icon Alarm Status OK.png]] indicates that the call data on this node is updated and data is available in the reports | #:* [[Image:Icon Alarm Status OK.png]] indicates that the call data on this node is updated and data is available in the reports | ||
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==== Level 2 for PBX Nodes - Log Status ==== | ==== Level 2 for PBX Nodes - Log Status ==== <!--T:9--> | ||
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# When expanding the nodes, the log status is shown on level 2 | # When expanding the nodes, the log status is shown on level 2 | ||
#:* [[Image:Icon Alarm Status OK.png]] indicates that the connection to the node is OK | #:* [[Image:Icon Alarm Status OK.png]] indicates that the connection to the node is OK | ||
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==== Level 2 for Mobile Nodes - Import Status ==== | ==== Level 2 for Mobile Nodes - Import Status ==== <!--T:11--> | ||
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# When expanding the nodes, the import status is shown on level 2 | # When expanding the nodes, the import status is shown on level 2 | ||
#:* [[Image:Icon Alarm Status OK.png]] indicates that the latest import of mobile telephony costs was successful | #:* [[Image:Icon Alarm Status OK.png]] indicates that the latest import of mobile telephony costs was successful | ||
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==== Level 3 - Uploaded or Imported Files ==== | ==== Level 3 - Uploaded or Imported Files ==== <!--T:13--> | ||
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# When expanding the log/import status, the uploaded/imported files are shown on level 3 | # When expanding the log/import status, the uploaded/imported files are shown on level 3 | ||
#:* [[Image:Icon Alarm Status OK.png]] indicates that the file matches the specification and was successfully uploaded/imported | #:* [[Image:Icon Alarm Status OK.png]] indicates that the file matches the specification and was successfully uploaded/imported | ||
Latest revision as of 13:32, 13 February 2023
System Status
The System status view presents an overview of the current status of the system. The idea of this view is to be able to see that everything is "green" when the system status is as expected. If anything unexpected has happened this will also show in this view, and if configured you will also have received an email regarding any existing alarm status for each node.
This view is a drilldown view, enabling you to find more detailed information regarding any alarm.
How to - Show System Status
- Click on the role Application Maintenance in the navigation tree
- Select System monitoring > System status
- The system status overview is displayed
How to - Interpret System Status
Level 1 - Nodes
- All nodes are shown on level 1 in the system status tree view
indicates that the call data on this node is updated and data is available in the reports
indicates that there are errors in the error table for this node
indicates that this node is not updated with the latest call data- Note: Error or warning status can also be set if there are errors or warnings on lower levels
- Click the small black arrow next to the node to expand and show detailed information
Level 2 for PBX Nodes - Log Status
- When expanding the nodes, the log status is shown on level 2
- indicates that the connection to the node is OK
- indicates that no log surveillance is set up for this node
- indicates that the connection to node isn't working and therefore, no call data is available
- Note: Error or warning status can also be set if there are errors or warnings on lower levels
- Click the small black arrow next to the logs to expand and show detailed information
Level 2 for Mobile Nodes - Import Status
- When expanding the nodes, the import status is shown on level 2
- indicates that the latest import of mobile telephony costs was successful
- indicates that the latest import of mobile telephony costs failed, i.e. the file is missing or doesn't match the specification
- Click the small black arrow next to the import status to expand and show detailed information about the 5 latest imports
Level 3 - Uploaded or Imported Files
- When expanding the log/import status, the uploaded/imported files are shown on level 3
- indicates that the file matches the specification and was successfully uploaded/imported
- indicates that the file doesn't match the specification and could not be uploaded/imported