ApplikationAdmin SendEmail: Difference between revisions
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(Created page with "<translate> == E-mail Users == From time to time there is a need to be able to reach out to users and staff and send messages with general or more system specific information. It may be that a report is ready, that there is a new [[{{Link}}Service|service]] available or that the system will be down for maintenance. With the ''e-mail users'' function, this can be done directly in Pro 9. === How to - Select Recipients and Send E-mail === # You can select recipients i...") |
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== E-mail Users == | == E-mail Users == <!--T:1--> | ||
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From time to time there is a need to be able to reach out to users and staff and send messages with general or more system specific information. It may be that a report is ready, that there is a new [[{{Link}}Service|service]] available or that the system will be down for maintenance. With the ''e-mail users'' function, this can be done directly in Pro 9. | From time to time there is a need to be able to reach out to users and staff and send messages with general or more system specific information. It may be that a report is ready, that there is a new [[{{Link}}Service|service]] available or that the system will be down for maintenance. With the ''e-mail users'' function, this can be done directly in Pro 9. | ||
=== How to - Select Recipients and Send E-mail === | === How to - Select Recipients and Send E-mail === <!--T:3--> | ||
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# You can select recipients in four ways; by selecting [[{{Link}}User|users]], by selecting [[{{Link}}Person|persons]], by selecting [[{{Link}}Bag|recipients from bags]] or by typing an e-mail address | # You can select recipients in four ways; by selecting [[{{Link}}User|users]], by selecting [[{{Link}}Person|persons]], by selecting [[{{Link}}Bag|recipients from bags]] or by typing an e-mail address | ||
#:* It's possible to combine these and send to both users, persons, persons from bag and given e-mail addresses | #:* It's possible to combine these and send to both users, persons, persons from bag and given e-mail addresses | ||
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'''Note:''' Normally the system is set up with a generic sender address, which means the recipients can't reply directly to the e-mail. Therefore, always make sure to inform them about who to turn to if they have any questions. | '''Note:''' Normally the system is set up with a generic sender address, which means the recipients can't reply directly to the e-mail. Therefore, always make sure to inform them about who to turn to if they have any questions. | ||
Revision as of 13:35, 13 February 2023
E-mail Users
From time to time there is a need to be able to reach out to users and staff and send messages with general or more system specific information. It may be that a report is ready, that there is a new service available or that the system will be down for maintenance. With the e-mail users function, this can be done directly in Pro 9.
How to - Select Recipients and Send E-mail
- You can select recipients in four ways; by selecting users, by selecting persons, by selecting recipients from bags or by typing an e-mail address
- It's possible to combine these and send to both users, persons, persons from bag and given e-mail addresses
- Click expand
on the section you want to use; users, persons, recipients from bags or enter address
- Select user - you can filter the user list to show only users with a specific role
- Select persons
- Select recipients from bags - go to item
- Select enter address - enter the e-mail address you want to send a message to and click the arrow to add it in the list, repeat to add more recipients
- Select users/persons/recipients from bags:
- Select users/persons/recipients from bags in the left column and click the arrow button
to move the selected users/persons/recipients from bags to the right column - By using the double arrow button
, you can move all users/persons/recipients from bags from the left column to the right column
- Select users/persons/recipients from bags in the left column and click the arrow button
- If you have added anyone by mistake, select that user/person/recipients from bags/e-mail address in the right column and click delete
- Enter a subject for the message
- Select a template if you want to use a predefined text
- Filter the templates by selecting category and/or language
- Enter the message text in the body field
- Choose if you want to attach a file by clicking choose file and select the file you want to attach
- It's not possible to add more than one file
- Click send to send the e-mail to the selected recipients
Note: Normally the system is set up with a generic sender address, which means the recipients can't reply directly to the e-mail. Therefore, always make sure to inform them about who to turn to if they have any questions.