ApplikationAdmin AlarmList

Alarm View

In this view, all alarms that have been triggered in Pro 9 are shown.

The alarm monitoring interface gives a good overview of any alarms. The alarm information shows in detail what has caused the alarm, to make the troubleshooting as easy and fast as possible.

When an alarm has been handled, it should be deleted from the list, to be able to keep track of the relevant alarms. Typically the alarms will monitor both the PBX/Node connections and the data validation from each data source.

All alarms related to e.g. AD/HR integrations and imports have to be configured to be shown.

For each alarm, the following information is shown:

Time	Displays at what time the alarm was triggered
Alarming object	Shows what object that triggered the alarm
Alarm count	States the number of alarms there are of the same type (i.e. with the exact same error message)
Error message	Displays the alarm error message

How to - Show Alarms

1. Click on the role Application Maintenance or the role Traffic Monitoring in the navigation tree
2. Select System monitoring > Alarms/Alarm nodes

   • A list of available alarms is displayed

How to - Delete Alarms

1. Check the corresponding boxes for the alarms you want to delete, i.e. alarms that have already been handled or that you are no longer interested in
2. Click delete checked errors at the top of the table

   • The checked alarms are deleted from the table

How to - Manage Log Surveillance

1. Read more about how to manage the log surveillance

How to - Manage Excluded Dates

1. Read more about how to add dates to exclude

How to - Edit Alarm Monitoring

1. Read more about how to edit the alarm monitoring by managing the alarm receivers