ApplikationAdmin AlarmEditReceivers

Alarm Receiver View

Alarms may, besides from being shown in the application, also be sent as emails or in some cases as NetSend messages. Alarms regarding different objects/integrations may be sent to different receivers.

Take the opportunity to use the functionality for sending a test email to ensure that email is setup correctly and works over time. Any changes regarding the email server used needs to be updated in Pro 9.

How to - Show Alarm Receiver

1. Click on the role Application Maintenance or the role Traffic Monitoring in the navigation tree
2. Select System monitoring > Alarms/Alarm nodes

   • A list of available alarms is displayed

3. Click edit alarm monitoring in the Links menu

   • A list of alarm receivers is displayed

How to - Add a New Alarm Receiver

1. Click add
2. Enter one or more alarm receivers (email addresses) in the to field, separated by semicolons
3. Enter a description for the alarm receiver if needed
4. Click save
5. Alarm categories
   1. Click add
   2. Select a category in the drop down menu
      • Integration error - Errors regarding integration, e.g. AD/HVD, import
      • License error - Errors regarding license
      • Other error - Errors regarding other issues
      • Customized errors - Implemented for customized use, please contact Servicedesk for more information
   3. Define a subject for the alarm email that will be sent out (optional)
   4. Click save
6. Log object
   1. Click add
   2. Select a node in the drop down menu you want to send logging errors for

      • For a node to be available to choose, the calls have been or are to be logged to the node option must be checked in the node settings

   3. Select if you want to receive errors for all or select a log object in the drop down menu
   4. Define a subject for the alarm email that will be sent out (optional)
   5. Click save

How to - Edit an Alarm Receiver

1. Click edit next to the receiver you want to edit
2. Do the necessary changes
3. Click save

How to - Delete an Alarm Receiver

1. Click delete next to the alarm receiver you want to delete

   • The alarm receiver is deleted