CDN

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Revision as of 13:26, 17 January 2023 by Sofial (talk | contribs) (Created page with "<translate> === CDN === A Control DN (''CDN'') is a special Directory Number, not associated with any physical telephone or equipment that specifies a destination [[{{Link}}ACD|ACD DN]] to which incoming calls are directed. Multiple CDNs can place calls into the same ACD queue. The parameters of the CDN, not those of the ACD queue, determine call treatment. </translate> [[Category:Term{{Langcat|CDN}}]]")
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CDN

A Control DN (CDN) is a special Directory Number, not associated with any physical telephone or equipment that specifies a destination ACD DN to which incoming calls are directed.

Multiple CDNs can place calls into the same ACD queue. The parameters of the CDN, not those of the ACD queue, determine call treatment.

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