LoggingAdmin TrafficCases

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Revision as of 12:46, 19 January 2023 by Sofial (talk | contribs) (Created page with "<translate> == Traffic Cases == [[{{Link}}Traffic Case|Traffic cases]] offer you the possibility of using several [[{{Link}}Price List|price lists]] from different providers on the same [[{{Link}}Main Group|main group]] and [[{{Link}}Node|node]]. This is useful for example if international calls are routed through one provider and all other calls are routed through another provider. You would then create a traffic case for the node where all {{Link}}Traffic Type|tra...")
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Traffic Cases

Traffic cases offer you the possibility of using several price lists from different providers on the same main group and node.

This is useful for example if international calls are routed through one provider and all other calls are routed through another provider. You would then create a traffic case for the node where all traffic types in the traffic category international calls are collected.

Rules for how this is to be matched must be defined, e.g. access 1, access 2, area code or trunk. The traffic cases can then be associated with different price lists.


How to - Show Traffic Cases

  1. Click on the role Invoicing or the role Traffic Monitoring in the navigation tree
  2. Click on price lists
    • Functions for dealing with price lists, imports of price lists and traffic cases are displayed
  3. Click on traffic cases Icon Go To.png


How to - Add a New Traffic Case

  1. Click on add Icon Add.png to create a new traffic case
  2. Add a name for the traffic case
  3. Select the node the traffic case applies to
  4. Click save Icon Save.png
    • At the bottom of the view, three expandable frames are displayed:
      • The frame Included in the traffic case shows the types and categories that currently are associated with the case
      • The frame Add loggable fields is used to connect data in the log to the case
      • The frame Add traffic categories and types is used to connect traffic to the case


How to - Add Log Field to Traffic Case

  1. Expand Add loggable fields by clicking on expand Icon Expand.png
  2. Select a loggable field in the menu
  3. Enter values in the must match fields to define an interval of values to be included in the traffic case
  4. Click on save Icon Save.png


How to - Add a Traffic Type or a Traffic Category to a Traffic Case

  1. Expand Add traffic categories and types by clicking on expand Icon Expand.png
  2. Select traffic types in the menu:
    • Traffic category to choose between traffic categories
    • Traffic type to choose between traffic types
      • If you select Traffic type you must also select for what traffic category to show the traffic types
  3. If there are many traffic categories/traffic types they are displayed on several pages with numerals above the table (e.g. 1 2 3...). Click a numeral to go to the corresponding page.
  4. Check items to include them in the traffic case
  5. Click on save Icon Save.png


How to - Edit Traffic Case

  1. Click on the name of the traffic case you want to edit
  2. Edit name if necessary
    • At the bottom of the window, three expandable frames are displayed:
      • The frame Included in the traffic case shows the traffic types and categories that currently are associated with the case
      • Use the frame Add loggable fields to connect data in the log to the case
      • Use the frame Add traffic categories and types to connect traffic to the case
  3. Expand Included in the traffic case by clicking on expand Icon Expand.png
  4. Uncheck items that are not to be included
  5. Click on save Icon Save.png


How to - Delete a Traffic Case

  1. Check the box for each traffic case you want to delete
  2. Click the icon Icon Links.png to open the action menu in the toolbar above the table, and select delete
    • The traffic case is immediately deleted