Modules Modules

Pro 9 Modules

Pro 9 is an effective TOM solution for controlling costs, monitoring quality and managing your communication services. Whatever the mix of mobile, IP and fixed telephony, you get all information concerning costs, quality, services, traffic and hardware in one place. With a new report engine, you can quickly slice and dice your company's statistics regarding costs, availability and response quality. You see where mobiles and workplace equipment are located and where costs are being generated in the company. You can simply verify that no incorrect payments are being made and that the right amount is paid. Furthermore, you can regularly follow up trends and make comparisons with key performance indicators for continuous improvements. The result: lower costs, less administration and simplified internal processes.

Pro 9 is based on a modular system; you choose components in keeping with your organization's growing needs. The available modules are listed below.

Available Modules

• Cost Manager - gathers information about communication patterns and cost structures

• IT Service Manager - helps you manage, structure and find all information regarding the mobile telephony, fixed telephony and IT services

• Quality Manager - gives you an overview of the daily load on the telephony system

• Security Manager - gathers detailed traffic information on individual extensions

• UC Manager - helps you manage and follow up UC implementation and usage on trend on overall usage (conferencing, IM, application sharing, P2P, travel free meetings)

To read more about the modules, click Modules at the bottom of the user menu in Pro 9.