WebPartsPage ManageWebParts

Manage Web Parts

The web parts shown on the web parts page, often used as start page, give easy access to important information. The user can design his/her own web parts page and select which web parts to display. The web parts can e.g. be favorite reports, alarms and surveillance, graphs and tables regarding the cost trend etc. Each web part is placed in one of the two zones (left or right).

There are a number of predefined web parts. What web parts are shown is defined by what permissions the user has in Pro 9. The user can minimize or hide the web parts if he/she doesn't want to see them.

Web Part Descriptions

Below you'll find a presentation of all available web parts.

Note: The data presented in the web parts is controlled by the logged in user's permissions. E.g. if one user has permissions on the whole main group and another user only has permissions on one organization group, the first user's billing verification will be based on data for the whole main group and the second user's billing verification will be based on data for the organization group he/she has permissions to view.

Web part	Description
Billing verification	Presents information for the current period on objects with costs on inactive organization groups and objects with more than one subscription service of the same type.
Cost trend	Presents the cost trend for each account over the last 6 aggregated periods, where each period is one bar. The accounts are shown in different colors, and the explanation for the colors is shown above the graph. You can choose to show the cost trend for all main groups or for a main group selected in the menu in the top left of the web part.
Favorite reports	Displays the reports you have selected as favorite reports and the saved report selections. To add a report to the list of favorite reports, go to that report and click add to favorites.
Improve KPI	Displays a number of KPIs. You can choose to show the KPIs for all main groups or for a main group selected in the menu in the web part. You can also select what period you want to look at, and what period to compare it to.
Longest and most expensive calls	Presents the 10 longest and the 10 most expensive calls made during the last 7 days. Time and length is presented as hh:mm:ss.
My latest calls	Presents the latest outgoing and incoming calls.
My objects and services the current period	Presents all objects and services that are connected to you the current period.
News	Displays news that you or other users have added, and lets you add new or edit existing news. Only users with the Application Maintenance role can add and edit news. Read more about managing the news web part.
Response quality	Presents the answer time per object over the last month. The calls within each answer time interval (in seconds) is presented with a color. You can select for what object to show the response quality by using the menu in the top left of the web part. All objects that are connected to organization groups that you have permissions on are available to select.
Surveillance alarm	Displays the latest alarm for each node and each error type (Integration error, License error, Logging error and Other error), if any.
Traffic alarm	Read more about managing the traffic alarm web part.

How to - Add Web Parts to the Web Parts Page

1. Click on the add button

   • At the top of the page, the Add web parts section is shown
   • Below that, two headings are shown:

     • Left web part zone for web parts to be placed on the left
     • Right web part zone for web parts to be placed on the right

   • If there are web parts that are not currently shown in the start page, they are shown in a list under the heading Removed web parts

2. Select the web parts you want to add by checking the corresponding boxes
3. Choose a zone in the add to menu
4. Click on the add button
5. Click on the red close button

How to - Edit Web Parts Page Contents

1. Click on the edit button

   • At the top of the page, two headings are shown:

     • Left web part zone for web parts to the left
     • Right web part zone for web parts to the right

2. To move a web part to the other zone, e.g. from right to left
   1. Click close in the upper right corner of that web part
   2. Add the web part in the right zone according to the description above
3. When you have closed and moved the web parts you wanted to, click on the return button

How to - Change Web Part Properties

1. Click on the edit button in the upper left corner of the page
2. Click on the edit link in the upper right corner of the web part

   • At the top of the page, the field Editor is shown. The contents of this field vary with what web part you've selected.

3. Edit the appropriate attributes of the web part
4. Click on OK
5. Click on the return button

How to - Remove Web Parts

1. Click on the edit button
2. To remove a web part from the web parts page
   1. Click close in the upper right corner of that web part